Last updated: 4 August 2026

1. About this policy

This Privacy Policy explains how Vapour Bar Exchange ("Vapour", "we", "us", or "our") handles personal information when you visit vapourbargurgaon.com, make a reservation enquiry, call or email us, or otherwise interact with our Gurugram venue.

2. Information we collect

Depending on how you interact with us, we may collect:

  • Reservation and contact details: your name, phone number, email address, preferred date and time, and number of guests.
  • Communications: information you include when you contact us by phone, email, or another communication channel.
  • Technical information: IP address, browser type, device information, requested pages, access times, and similar server-log data generated when you use the website.

Please do not send sensitive personal information through the reservation form or ordinary email.

3. How we use your information

We may use personal information to:

  • respond to enquiries and confirm, manage, or follow up on reservations;
  • communicate about your visit, event, party package, menu enquiry, or request;
  • operate, secure, troubleshoot, and improve our website and services;
  • prevent misuse and protect our guests, staff, business, and legal rights; and
  • comply with applicable legal, tax, accounting, or regulatory obligations.

Where applicable, we process information with your consent, to take steps at your request, to provide a service you asked for, for legitimate uses permitted by law, or to meet a legal obligation.

4. Cookies and third-party services

We do not currently use advertising cookies or analytics trackers on this website. The site loads fonts from Google Fonts; when this happens, your browser connects to Google and may share technical information such as your IP address and browser details. Google handles that information under its own privacy terms.

Our pages may link to third-party websites or services, including social media, restaurant listing, map, or design-service websites. Their privacy practices are controlled by those third parties, and we encourage you to review their policies before sharing information.

5. When we share information

We do not sell or rent your personal information. We may share it only when reasonably necessary with:

  • staff and authorised personnel who handle reservations, guest requests, or venue operations;
  • service providers that support website hosting, email, communications, security, or technical operations, subject to appropriate obligations;
  • government authorities, regulators, courts, or law-enforcement bodies where required by applicable law; or
  • a successor or adviser involved in a genuine business reorganisation, merger, or transfer, with suitable safeguards.

6. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described above, including resolving enquiries, maintaining appropriate business records, and satisfying legal requirements. We then delete, anonymise, or securely dispose of it where practicable.

We use reasonable administrative and technical measures designed to protect personal information. However, no website, email, or internet transmission can be guaranteed to be completely secure.

7. Your choices and rights

Subject to applicable law, you may ask us to provide information about the personal data we hold about you, correct inaccurate or incomplete data, erase data that is no longer required, or withdraw consent for future processing. You may also raise a grievance about how we have handled your information.

To make a request, email vapourbargurugram@gmail.com. We may need to verify your identity before completing a request. Withdrawing consent does not affect processing already carried out lawfully.

8. Children's privacy

This website and our bar-related services are not directed to children under 18, and we do not knowingly seek personal information from them through the website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

9. Changes to this policy

We may update this Privacy Policy when our practices, website, or legal obligations change. The revised version will be posted on this page with a new "Last updated" date.

10. Contact us

Vapour Bar Exchange
Ground Floor, Vipul Trade Center
Badshahpur Sohna Road Highway, Sector 48
Gurugram, Haryana 122018, India

Email: vapourbargurugram@gmail.com
Phone: 095825 55610